Help center

Each course is a one-time purchase. There is no subscription and nothing renews. Prices are shown in your local currency, and the price you see is the total you pay, with no fees added at checkout.

For as long as the course is offered on Effiot, including every update and new question we add to it.

Cards, UPI, net banking and wallets through Razorpay. Outside India, PayPal is also available at checkout.

Enter the code in the coupon box on the cart page before you check out. The discount is shown before you pay.

Open Purchase history from the account menu and choose “Invoice” next to the order. You can print it or save it as a PDF. A confirmation email is also sent after every purchase.

Practice mode shows the answer and explanation after each question, with no time limit. Exam mode is timed like the real exam and shows your results at the end.

Yes. Your answers are saved as you go, and you can resume an unfinished test from the course page. In exam mode, use the pause button to stop the clock first; otherwise the timer keeps running.

As many times as you like. Every attempt is kept so you can review it and track your progress.

No. Our questions are written to match the official exam objectives, format and difficulty. Using leaked exam content breaks certification rules, and we never do.

Pass every practice test in the course in exam mode. The certificate appears on the course page, and you can claim it there.

No. It shows that you completed the Effiot course. The certification itself is awarded only by the exam provider after you pass their exam.

Every certificate has a serial number and a public verification page. Share the link, or add the certificate to your LinkedIn profile from the certificate page.

Yes. Every course has a 30-day money-back guarantee. Read the refund policy for how to ask.

We approve requests within two business days. Your bank or PayPal then usually takes 5 to 7 business days to show the money in your account.

Enter your email on the sign-in page and we’ll send you a sign-in link; open it in the same browser. On another device, choose “Use another method” and type the one-time code instead. No password is needed, though you can still use one if you set it. Check your spam folder if nothing arrives within a minute.

Open the account menu at the top right and choose “Manage account”.

Email support@effiot.com from the address on your account. We delete your personal data within 30 days, except records we must keep by law, such as invoices.

The current versions of Chrome, Edge, Firefox and Safari, on desktop and mobile.

Check your connection and choose “Try again”. Your test answers are saved on our servers, so you won’t lose progress. If the error repeats, email us the error reference shown on the page.