Refund policy

If a course isn’t right for you, ask for a refund within 30 days of buying it and we will refund the full price you paid. You don’t have to give a reason.

1. Email support@effiot.com from the address on your Effiot account.
2. Include your order number or invoice number. Both are in Purchase history and in your order confirmation email.
3. Tell us which course you want refunded if the order had more than one.

We review requests within two business days and email you when the refund is issued. The money goes back to the payment method you used: card, UPI, bank account, wallet or PayPal.

Your bank or PayPal usually takes 5 to 7 business days to show it. If you used a coupon, we refund the amount you actually paid.

Access to the refunded course and its practice tests ends, and any certificate of completion for it is withdrawn. Your invoice is marked as refunded.

We may decline requests made more than 30 days after purchase, or a pattern of buying and refunding courses that suggests the guarantee is being used to get free access. This doesn’t affect any rights you have under consumer law.